You can purchase a 5-year warranty for new digital cameras, lenses, and video cameras (some products are excluded) for a fee of 5% of the purchase price, which will allow you to use the product as many times as you like in the event of a natural breakdown. We also offer our own 6-month warranty for used Leica cameras. (Free, some products are excluded)
*Tax-free purchases are not eligible. This offer is available only to residents of Japan.

You can pick up and pay for products purchased from the Kitamura Camera online shop.

You can connect to free Wi-Fi anywhere in the store.
*It may be difficult to connect in some areas. SSID:Kitamura_WiFi_Spot PW:kitamura

As stipulated by the Youth Protection and Development Ordinance of each prefecture, if you are under 18, we ask that you fill out and submit the “Parental Consent Form” provided at the store. After receiving the application, we will contact the parent by phone to confirm the purchase assessment.

If the manufacturing number (serial number) was originally there but has disappeared or cannot be read, we cannot buy it. Please note.

Depending on the store’s situation, it may take some time for the appraisal and purchase. If you are in a hurry, please call the store in advance to confirm.

This is required to verify your identity in accordance with the Antique Business Act.
If there are any deficiencies in your identification document, we will not be able to proceed with the appraisal until the correct ID is received. Thank you for your understanding.

Cancellations are only accepted in-store on the day of the purchase/appraisal.