Repair and Maintenance

5F

Kitamura Camera performs quick repairs and maintenance in partnership with manufacturer certified workshops. Besides accepting orders through Leica’s custom order program Leica à la Carte, we can repaint in a favorite color, replace leather, and do other customizing for certain film camera brands and models.

Repair service steps

1

Service window check-in

Consult with a friendly repair staff member about your camera or lens repair.

2

Estimate and repair

The manufacturer certified workshop checks the condition of the item to be repaired and prepares an estimate.

3

Product return

A repair staff member returns your repaired product to you so that you have an opportunity to check the results and ask any questions.

Maintenance menu

Sensor cleaning

A dirty image sensor can greatly affect image data. Our expert staff can do the sensor cleaning that is so much trouble to do on your own. Cleaning costs 3,000 yen per camera and requires at least 1 hour.

Quick maintenance

Clean the outer body, clean the outside of lenses and filters, coat electric contacts, etc. Quick maintenance costs 1,000 yen for each camera and requires at least 10 minutes.

Precision check

The resolution accuracy and focus accuracy check, which usually requires around two weeks when done at the manufacturer, is performed at one of our manufacturer certified workshops. The number of cameras accepted is limited. Precision check requires at least 2 days.

*For details, please contact Kitamura Camera.